FLOW Yorkshire is a community-rooted wellbeing initiative offering non-invasive, supportive therapies designed to promote regulation, wellbeing and balance for individuals and families.
Our services are complementary in nature and are not intended to replace medical advice, diagnosis or treatment.
By engaging with FLOW Yorkshire, you agree to:
· provide accurate and complete information about your health and circumstances
· inform us of any relevant medical conditions or changes
· take responsibility for your own wellbeing and decisions
Where services are provided to children or young people, a parent or legal guardian must provide consent and remain responsible for decision-making.
All therapies and support offered by FLOW Yorkshire are:
· non-invasive
· complementary to, and not a substitute for, medical care
· designed to support general wellbeing, regulation and resilience
We do not diagnose medical conditions or guarantee specific outcomes.
Clients are encouraged to consult with their GP or relevant healthcare provider where appropriate.
· Appointments must be booked in advance
· We require a minimum of 48 hours notice for cancellations or rescheduling
· Late cancellations or missed appointments may be charged in full
We will always aim to be fair and understanding where possible.
· Fees will be clearly communicated at the time of booking
· Payment terms will be outlined prior to services being delivered
· FLOW Yorkshire reserves the right to update pricing with reasonable notice, but not within an agreed protocol period.
Support funded through the FLOW Foundation is:
· offered on a discretionary basis
· subject to availability of funds
· provided with dignity and without intrusive assessment
FLOW Yorkshire reserves the right to allocate Foundation support based on need, fairness and available resources.
We are committed to maintaining your privacy and confidentiality.
Where appropriate, and with your consent, information may be shared between FLOW practitioners and trusted affiliate practitioners to support a coordinated and effective approach to care.
Exceptions to confidentiality include situations where:
· there is a safeguarding concern
· there is a legal obligation to disclose information
The safety and wellbeing of all clients is our priority.
FLOW Yorkshire operates safeguarding procedures and may share information with appropriate authorities if there are concerns about the safety of a child or vulnerable individual.
FLOW Yorkshire works with a range of employed and independent practitioners.
While we aim to provide a coordinated approach:
· each practitioner is responsible for their own professional practice
· services provided by affiliate practitioners may be subject to their own terms
To the fullest extent permitted by law, FLOW Yorkshire shall not be liable for:
· any indirect or consequential loss
· decisions made by clients based on information or services provided
· outcomes of therapies, which may vary between individuals
Nothing in these terms limits liability where it would be unlawful to do so.
All content on this website is provided for general information only and should not be considered medical advice.
We reserve the right to update or change content without notice.
FLOW Yorkshire reserves the right to update these Terms & Conditions at any time. Updated versions will be published on our website.
These Terms & Conditions are governed by the laws of England and Wales.
